Privacy Policy
Effective Date: October 2025
Last Updated: October 14, 2025
Who We Are
This Privacy Policy applies to all websites owned and operated by Maidenwood Signs & Crafts LLC, including:
We design, manufacture, and sell custom carved signs and related products.
Our business address is located in Brethren, Michigan 49619, USA.
If you have any privacy concerns, you may contact us at:
📧 contact@maidenwoodsigns.com
1. Information We Collect
We collect personal information in the following situations:
A. When you place an order:
We collect your name, email address, billing/shipping address, phone number, and payment details (processed securely through third-party payment processors such as PayPal or Stripe).
B. When you contact us:
We collect your name, email address, and any information you provide in messages or forms.
C. When you leave a comment:
We collect the data shown in the comments form, your IP address, and browser user agent string to help with spam detection.
D. When you upload media:
Avoid uploading images with embedded location data (EXIF GPS), as visitors could extract that information.
E. Cookies and tracking technologies:
Our site uses cookies to improve user experience, remember preferences, and analyze website performance through analytics tools (such as Google Analytics). You can adjust cookie settings in your browser at any time.
2. Embedded and Third-Party Services
Content on our site may include embedded media (such as videos, images, or articles). Embedded content behaves the same way as if you visited the original website.
These websites may collect data about you, use cookies, or monitor your interaction with that content.
We also use third-party services to help operate our business, including:
Etsy, eBay, Amazon Handmade, and WooCommerce for order processing
Make.com (Integromat) for internal automation
Google Analytics for website traffic insights
Microsoft 365 (GoDaddy) for secure email communication
Each third party maintains its own privacy policy governing the use of your data.
3. How We Use Your Information
We use your information to:
Process and fulfill orders
Communicate about your purchases or custom design requests
Respond to customer service inquiries
Improve our website and services
Send occasional updates, promotions, or newsletters (only with your consent)
4. How Long We Keep Your Data
We retain personal data only as long as necessary:
Comments and their metadata are stored indefinitely.
Customer order records are retained for accounting and legal compliance.
User accounts (if applicable) remain active until deleted by the user.
5. Who We Share Data With
We do not sell or rent your personal information.
We may share limited information with:
Payment processors (PayPal, Stripe)
Shipping carriers (USPS, UPS, FedEx)
Trusted service providers that help us operate our business (e.g., email, hosting, analytics)
All partners only receive the data needed to perform their specific services.
6. Your Rights
Depending on your location, you may have the right to:
Access and receive a copy of your personal data
Request correction or deletion of your data
Object to processing or withdraw consent
Lodge a complaint with your local data protection authority
To make a data request, contact us at contact@maidenwoodsigns.com.
7. How We Protect Your Data
We use secure servers, SSL encryption, and limited employee access to protect your personal information.
While no system is completely secure, we take appropriate steps to reduce risks of unauthorized access or disclosure.
8. Children’s Privacy
Our website and products are not intended for children. We do not knowingly collect information from children.
9. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page with a new “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy, please contact:
Maidenwood Signs & Crafts LLC
📧 contact@maidenwoodsigns.com
📍 Brethren, MI 49619, USA